Hi Joy,
Thank you for letting us know about this issue, and we sincerely apologize that your product never arrived. This is absolutely not the experience we want for our valued customers.
A missing shipment is completely unacceptable on our end, and we take full responsibility for this fulfillment failure.
Please reach out to us at contact@gurunanda.com so we can immediately investigate what happened with your shipment and get you the product you ordered right away.