At GuruNanda, your satisfaction is our priority. If you're not completely satisfied with your purchase, you may request a free return within 30 days of purchase by contacting our Customer Care team at contact@gurunanda.com.
Once your return request is approved, we'll provide instructions for completing your return at no cost to you. Eligible returns will receive a refund of the full product purchase price.
To qualify for a return, the item must be unused, in its original condition, and returned in its original packaging.
Refunds
Once we receive and inspect your returned item, we will notify you by email regarding the status of your return.
If your return is approved, your refund will be issued to your original method of payment. Please allow 3-7 business days for the refund to be processed. The timing may vary depending on your financial institution or payment provider.
Late or Missing Refunds
If you haven't received your refund, we recommend taking the following steps:
Check your bank account or payment method again.
Contact your credit card company or financial institution, as it may take some time for your refund to be officially posted.
If you've completed these steps and still have not received your refund, please contact our Customer Care team at contact@gurunanda.com, and we'll be happy to assist you.
Powerful Charcoal: Charcoal helps lift impurities and helps remove surface stains to achieve a brighter smile.
Helps Remove Plaque & Debris: Bristles reach deep between teeth to clean them and the gumline.
Ergonomic Neck & Rubberized Handle: An angled neck for hard-to-reach areas and a non-slip, rubberized ergonomic handle for a comfortable brushing experience.
No Harmful Chemicals: Made without BPA and latex.
Apply toothpaste to a wet toothbrush.
Brush in small circular motions from back to front on all inner, outer, and chewing surfaces. Focus on each quadrant for 30 seconds, a total of 2 minutes.
Rinse after each use.
Repeat twice a day in the morning and evening or after meals.
Replace the toothbrush every 3 months or as needed for optimal brushing performance.
Because wellness should be easy — and a little fun, too.
What do charcoal bristles do?
The charcoal-infused bristles help absorb impurities and aid in the removal of surface stains from teeth. Charcoal has natural adsorptive properties—meaning it attracts and binds to particles on the tooth surface—which can contribute to a visibly cleaner, brighter smile with consistent use. This is a mechanical and absorptive process, not a chemical whitening treatment.
Is charcoal safe to use on teeth every day?
Yes. The charcoal in this toothbrush is infused into the bristles rather than present as an abrasive powder, making it safe for daily use. The ultra-soft Softex™ bristles ensure the charcoal works gently on enamel and gum tissue rather than scrubbing aggressively.
What are Softex bristles and how are they different?
Softex slim-tip bristles are ultra-fine, tapered bristles that are significantly thinner at the tip than standard bristles. This allows them to reach into tight spaces between teeth and along the gumline more effectively while remaining exceptionally gentle on gum tissue.
Will the charcoal bristles stain my teeth or toothbrush?
No. The charcoal is infused into the bristles and does not transfer as a loose powder onto teeth or surrounding surfaces. You may notice the bristles appear dark, which is normal and does not indicate any risk of staining.
How does this compare to the standard Butter on Gums toothbrush?
Both share the same ultra-soft Softex™ bristle technology and high bristle count. The key difference is the charcoal infusion, which adds stain-lifting and impurity-absorbing properties to the standard Butter on Gums experience. If whitening and surface stain removal are priorities alongside gentle gum care, the charcoal version offers both in one brush.
How often should I replace this toothbrush?
You should replace it every three months or sooner if the bristles show signs of fraying or wear. Because the Softex bristles are ultra-fine, pay close attention to their condition—worn bristles will be less effective at reaching between teeth and along the gumline, and may also be less gentle on gum tissue than fresh ones.
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